Customer support at Gain Capital is always ready to assist you.
We are committed to providing you with comprehensive support at every phase.
At Gain Capital, we prioritize enriching your trading journey. Our dedicated support team is prepared to handle any questions or issues, ensuring your experience remains smooth and satisfying.
Get in Touch for SupportVarious Contact Options Available
Live Chat
24/7 assistance is accessible directly through the Gain Capital platform.
Connect with Us TodayEmail Support
Our team responds to frequent questions within 24 hours to support your trading needs.
Send EmailPhone Support
Customer support is available for critical and detailed queries, Monday to Friday, 9 AM – 6 PM (EST) at Gain Capital.
Call NowSocial Media
Stay updated by following us on Instagram, TikTok, and YouTube for the latest news and support resources.
Follow UsHelp Center
Explore Our Extensive Guides, Tutorials, and Market Analysis to Enhance Your Trading Skills.
Access Our Support Center for Additional Help and ResourcesCommunity Forum
Engage with our community members, share expertise, and explore solutions to common questions.
Join Our Network TodayReach Out Anytime for Support
Live Chat
24/7
Our support team is prepared to answer your questions swiftly
Email Support
Assured quick responses
Provides prompt support during working hours.
Phone Support
Attain Financial Self-Sufficiency and Confidence
Operational from 9 AM to 6 PM (ET)
Help Center
Always available
Get prompt help whenever required.
Support made simple
1. Log In
Log into your Gain Capital account through the official website by entering your login details.
Head over to the Support Center
For support, select the "Help" or "Support" link, typically found in the website footer or main navigation menu.
1. Select Your Preferred Contact Channel
Choose from live chat, email, phone support, or explore self-service options to address your query effectively.
4. Provide Details
To receive quick assistance, share your account details along with a description of your issue or question.
Discover Self-Guided Resources
Help Center
Utilize our extensive knowledge base for in-depth tutorials and step-by-step guides.
Access ResourceFAQs
Find fast answers to common questions about Gain Capital's products and services.
Access ResourceVideo Tutorials
Access step-by-step video tutorials to grasp the advanced features of Gain Capital.
Access ResourceCommunity Forums
Engage with industry colleagues by joining our trader community for knowledge exchange.
Access ResourceEnhance Your Customer Support Experience
Offer a comprehensive explanation: Detail your issue thoroughly, including any required configurations or specific circumstances.
Include necessary account information: Supply key details and visuals if needed to expedite the support process.
Choose Your Support Channel: Use live chat for quick inquiries and email for detailed or complex problems.
Start with the Help Center: Look for instant solutions before reaching out to customer support.
Gather Your Documentation: Have your account details, transaction IDs, and any relevant /images ready when contacting support.
If your inquiry remains unresolved, don't hesitate to follow up via the same support channel or try an alternative contact method.